Continual improvement through more efficient use of time, more effective processes and procedures, better communication, and a myriad of other opportunities makes SPACE, Inc. a vibrant, growing company. Improving ourselves and our company takes many forms and can range from minor tweaks to major changes in how we do business.
Over the years SPACE team members have implemented processes and suggested improvements that have led to “Best Practice” status in our company. One of the best practice procedures we developed, our installation packet, has been adopted by others in our industry and applauded by our subcontractors.
How and where do you find potential best-practice applications? SPACE management encourages benchmarking other companies that do something particularly well. Consultants have been used to improve our operations and provide personal growth. SPACE employees attend seminars and training opportunities that foster development and implementation of process changes and time-saving techniques. SPACE team members attend industry product training, application conventions, and business expos to network, learn, and adapt suggestions and recommendations to our way of doing business. Continual self-improvement is also encouraged and opportunities are provided by SPACE to enhance communication techniques, improve people skills, and build team members’ knowledge base.
SPACE, Inc., as a Preferred Dealer for Haworth products, has access to the Dealer Best Practices site Haworth sponsors. This forum allows us to see what tools other dealerships use as their best practice. It prevents wasting time re-inventing the wheel and provides optimal methods for enhancing business performance.
There’s no growth without change. Using best-practice methodology to create change ensures that we’re doing something already proven to work successfully.
